Support & Documentation

Frequently Asked Questions & Help

Find answers to common questions about test taking, solutions, and account management.

QHow does the countdown timer work during a mock test?

The timer is strictly server-synchronized. If you refresh your browser, switch tabs, or lose internet connectivity momentarily, your remaining time is safely tracked on the server and your answers remain saved.

QCan I take a mock test on my mobile phone or tablet?

Yes! ScrubScore is engineered with a responsive design featuring an optimized question viewer and slide-over question palette specifically tailored for mobile and tablet devices.

QWhen are the solutions and answer keys made visible?

Detailed step-by-step solutions with verified LaTeX formulas are available immediately after you submit your examination.

QHow does negative marking work?

Each test follows standard competitive marking (e.g. +4 for correct, -1 for incorrect, and 0 for unattempted questions). Scores and accuracies are computed dynamically upon submission.

Still have questions?Our academic & technical support team is available 24/7.
support@scrubscore.in